Cruise Line Loyalty: Celebrity Captain’s Club

Celebrity Equinox - Image © 2015 Marshall Jackson

Captain’s Club is the loyalty program of Celebrity Cruises, a line with a history of attentive service and fine dining. Now a division of Royal Caribbean Cruises Ltd., the company continues its focus as they put it on “stunning ships, and inviting onboard experiences for vacationers who appreciate the finer things.”

Celebrity Equinox - Image © 2015 Marshall Jackson
Celebrity Equinox – Image © 2015 Marshall Jackson

Elite Status Levels

Captain’s Club is a multi-tier program with five status levels, six if you include “Preview” status which is for those who have not yet sailed with the line.

cruise line loyalty, Celebrity Cruises, Captain's Club

Elite status is based upon the number of Club Points earned. Club Points are based on both your stateroom class and nights at sea. The higher your stateroom category, the more points you earn.

cruise line loyalty, celebrity cruises, captain's club

The Benefits

The benefits of Preview level are very basic, and serve primarily as a way for potential new guests to get to know Celebrity. Preview members receive access to the Captain’s Club website and the Captain’s Club newsletter. Once a guest completes their first cruise, they are afforded Classic status. Classic members receive an invitation to a Captain’s Club event on board as well as a 10 percent discount on a single internet package. Members are also eligible for Captain’s Club promotions when booking onboard.

Celebrity Captain’s Club members who achieve 150 Club Points are awarded Select status and an improved package of benefits for their loyalty. Select members receive a 25 percent discount on internet packages as well as complimentary pressing of 2 garments, discounts on photo purchases, a complimentary wine seminar, priority embarkation, and an invitation to the officer’s cocktail party onboard. Elite is the next level of status in Captain’s Club, and the benefits are notable. At the elite level members receive access to the Captain’s Club Lounge for daily “coffee house” style breakfast, an evening cocktail hour, and laundry benefits that including complimentary dry cleaning of one garment item and one complimentary bag of wash/dry/fold laundry. Elite members also receive 90 complimentary minutes of internet access.

Elite Plus status is awarded to members who have earned 750 Club Points. In addition to the benefits of the Elite level, members receive 200 complimentary minutes of internet access, complimentary tea, cappuccino, latte, and espresso, and a 15 percent discount at any specialty restaurant on board. Members also receive two complimentary wash/dry/fold laundry services on each cruise.

After earning an incredible 3,000 Club Points, Captain’s Club members receive Zenith status, and the benefits match what one might expect when achieving “the highest point.” Benefits include access to Michael’s Club Lounge, a complimentary 1,600 minute internet package, complimentary laundry, complimentary beverage package and more. Upon reaching the Zenith tier members receive a complimentary 7-night Caribbean or Bermuda cruise in a Veranda stateroom. When members reach 6,000 Club Points (and every 3,000 points thereafter) they receive a complimentary 7-night Caribbean or Bermuda cruise in an AquaClass stateroom.

All members at the Classic level and above are eligible to receive Hertz Gold Plus Rewards membership. Certain members are also eligible to enroll in Royal Caribbean’s Crown & Anchor Society and Azamara Club Cruises Le Club Voyage at an equivalent status level through an elite status reciprocity agreement that will be covered in a future InsideFlyer article.

Summary

Celebrity Cruises’ Captain’s Club is a solid loyalty program with compelling benefits like complimentary internet, laundry services, and more. The ability to leverage your elite status for equivalent benefits on Celebrity’s sister lines Royal Caribbean and Azamara Club cruises is just icing on the cake. You can review the program’s benefits in more detail at the Captain’s Club website.

Leave a Reply

Your email address will not be published. Required fields are marked *