How do companies deal with P.R. nightmares of their own making? United’s forcible ejection of a paying passenger from flight UA3411 earlier this month is a textbook example — a perfect storm of… Continue Reading
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Report Shows Flyers More Satisfied with U.S. Airlines. Really?
Is there any reason to think that travelers are increasingly satisfied with U.S. airlines? The answer is “Yes!” according to the results of the latest edition of the American Customer Satisfaction… Continue Reading
Laptop Ban May Be Extended to Europe Flights
The laptop ban story has been mostly upstaged in recent weeks by the shocking passenger-bashing incidents at American and United. But that may be about to change. The Guardian is reporting that… Continue Reading
Featured Sweepstakes: Win a 4-Night Trip for 2 to Palm Springs
Palm Springs, anyone? Better still: A free trip to Palm Springs, anyone? Enter the Palm Springs Bureau of Tourism “Dream Vacation” sweepstakes by June 30, 2017, for a chance to win the grand… Continue Reading
Norwegian Reward Celebrates 5 Million Members with Exclusive InsideFlyer Contest!
Norwegian is giving away CashPoints in an exclusive InsideFlyer contest! Continue Reading
The Week’s Biggest Stories: Inflight Call Ban + Tipping Coming to Uber + Feds Call Out Airlines
In case you missed something, following are the biggest travel stories and best deals covered this past week. Check ’em out! Is Tipping Coming to Uber? Love the no-tipping feature of Uber? Enjoy… Continue Reading
Can Washington Make Air Travel Great Again?
Can Washington make air travel great again? It’s worth remembering that lawmakers are flyers, too. In fact, most of them are certified frequent flyers. So they were as horrified as anyone at the… Continue Reading
Spirit Will Discontinue Cuba Flights on June 1
Cuba? Not so much. Beginning on June 1, Spirit will become the third airline to pull out of the Cuba market altogether, joining Frontier and Silver Airways. Two other airlines, American and JetBlue, have… Continue Reading
Coming Soon to the Uber App: Tipping
Whether it’s at a restaurant or in a taxi, tipping has always been a pain point for consumers. Uber gets that. In fact, part of what has made Uber the undisputed leader in ride-share services is… Continue Reading
The Best U.S. Airline? Here’s the Consensus Pick
Is there one carrier that can claim, indisputably, the title of “Best U.S. Airline”? A look at five recent surveys suggests there might indeed be a consensus winner. Airline Quality Rating… Continue Reading