For years, I drove by the building in Kenmore Square with the red awning. I had no clue what it was and never really paid attention, despite the fact that it was street level at the Kenmore Square MBTA stop and a few hundred yards from Fenway Park. Welcome to the Hotel Commonwealth, possibly the best hotel in Boston that you’ve never heard of.
Location
If you’re a Yankees fan…stay somewhere else. Hotel Commonwealth is located in the middle of Kenmore Square and a baseball’s throw from the home of the 2016 MLB Champions, the Boston Red Sox. It’s a very popular hotel for BU students and parents, with the school located nearby. If you’re coming in from Logan Airport, you’ll have about a six mile drive or can take the T, switching from the Blue Line to the Green Line at Government Center. Downtown Boston is only a few subway stops away but, if the weather is nice, I’d recommend the 1-2 mile walk down Commonwealth Ave.
Arrival/Check-In
Smooth. You’ll arrive at the hotel and have doormen waiting for you. If you’re lucky, you’ll also get to meet Terry the Bear, the hotel mascot. We were at the hotel for a family-friendly event*, so they were waiting with bags of swag for the kids. While that’s not standard, they do go out of their way for families. Nice touch: About five minutes after we checked into our room, they called up to make sure that everything was okay.
Room
A few years ago, the rooms were one of the weaknesses of the hotel. They were looking old and tired, badly in need of a renovation.
A 2015 remodeling changed that, though, and the rooms are now far superior to the standard Boston room. They have always been spacious, but the renovation modernized them and a new color scheme made them attractive. If you don’t want to pay up for pricey local restaurants, there is a mini-fridge in your room. There are still a few issues: The lighting is poor and the free internet is very, very weak. Overall, though, it is a pleasant place to spend time.
Facilities
Overall amenities range from good to excellent, depending on what your needs are. The fitness center is on the smaller side and could use a little work, but there’s enough equipment to go around. Business travelers will find plenty to their liking, however. It has all the standard services, including a 24-hour business center, concierge and valet parking. The hotel throws in a few extras: Staying for a while? Laundry service and complimentary shoe shines are available. Don’t feel like taking the T? They offer a free car service during rush hour on weekday mornings.
Service
Outstanding. I felt as if the employees couldn’t do enough for me and they genuinely seemed to enjoy interacting with guests. Everyone throughout the hotel had a smile on their face at all times. What particularly impressed me is how the staff transitioned seamlessly from working with a family to helping a business customer. When people were waiting in line, the concierge or another staff member stepped in to help. I would happily compare the service here with some of the nicest hotels that I’ve stayed at.
Value
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Very high, but it depends on the time of year. During the spring and fall, you are going to be paying $350+ per night. Summer is also high. Winter is a bargain, though, with prices occasionally dipping below $200. If you’re looking for a great experience for your dollar, Hotel Commonwealth is hard to beat.
Cover photo from Hotel Commonwealth website
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*Hotel Commonwealth gets bonus points for its community involvement. Every February, they hold their “Bedtime Stories” event. It’s targeted to families and includes a storyteller, magician and Terry the Bear, not to mention hot chocolate and goodies. In the morning, the kids help the chef cook a pancake breakfast. You know you’re at a luxury property when they serve freshly squeezed orange juice at a kids’ event. The hotel room cost us a bit over $200 and there was a $20 recommended donation, with all event proceeds going to ReadBoston, a non-profit that focuses on children’s literacy. If you have kids, this is a fantastic event for a good cause.