They could have just gone along with the times and offered customers a chance to keep tabs on their account via the Web, but Continental Airlines has done much, much more.

Recently OnePass not only unveiled its redesigned Web site, which for the first time allows members to access their accounts and book online, but the program is also offering a 20-percent discount for online reward travel booked through Dec. 31. At http://www.continental.com, customers can also search and book Continental flights by lowest fare or by a scheduled departure time and can confirm reservations for rental cars, hotels and Continental Airlines vacations.