It's Freddie time again. And Randy has a thing or two to say about our friends at United Airlines. Continue Reading
Jetblue
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Christmas Shopping (for Miles)
Heading to the mall for your holiday shopping? Good. We have the advice, the deals and everything you need to make your visit to the online shopping malls more about the miles than ever before. Continue Reading
Intelligence – November, 30 2006
We start with another rumor, and this one involves wearing a leather biker outfit. And if you read closely you just might find the key to your next easy award booking, or a new way to earn miles and points… Continue Reading
Rumors Are Just … Rumors
Rumors of the demise of the airline industry as we know it have swirled around for years with minimal changes in the Big Six. But airline consolidation is truly a hot topic these days, although ebbs and… Continue Reading
Expiration Watch – Part 1
There’s nothing more frustrating than going to redeem your miles and finding out that they have all expired. To help you avoid this fate, we’ve compiled the following list detailing when and… Continue Reading
Study: Service Tops Amenities for Flyers
People and processes, not peanuts and pillows, make a difference when it comes to satisfying airline passengers, according to the JD Power and Associates 2006 North America Airline Satisfaction Study… Continue Reading
The Interview Issue – June, 30 2006
It's summertime and the reading is easy. What better time to sit down with marketing executives of frequent traveler programs around the world and talk. "Ladies and gentlemen, welcome aboard, these are… Continue Reading
The New Golden Egg
United's new bombshell, Mileage Plus Choices, means looking at the future of frequent flyer programs in a whole new way. We go inside this important new program and look around the globe at other ways… Continue Reading
Reuters: Loyalty Losing to Price
Price seems to be winning out over brand loyalty when it comes to making buying decisions, according to a new report by Reuters. Both industry analysts and some carriers themselves are suggesting that… Continue Reading
TrueBlue Enhancements
JetBlue Airways has made some significant enhancements to its TrueBlue program. Effective immediately, JetBlue TrueBlue awards may be booked online at JetBlue’s Web site. TrueBlue members can see… Continue Reading