High-Flying High Jinks I note with interest readers’ reactions to comments and remarks made by flight attendants, and would like to share a humorous experience that I had in South Africa last year… Continue Reading
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Intelligence – April, 26 2005
Star Alliance recently inducted its sixteenth member, TAP Air Portugal. By adding Lisbon to its European hubs, “the airline network for Earth” now offers ten connecting airports across the… Continue Reading
UK: AirMiles Media Blitz
AirMiles Travel Company has brought together four major brands to create a new marketing campaign aimed at increasing member desire to collect Air Miles through Tesco (supermarkets), NatWest (banking),… Continue Reading
Asia Pacific: ANZ, Singapore Expand Codeshare
Passengers of Singapore Airlines and Air New Zealand will be able to enjoy seamless travel to more destinations as a result of an expanded codeshare agreement between the two airlines. This expanded agreement… Continue Reading
Europe: Lufthansa and SWISS Complete the Deal
German carrier Lufthansa and ailing Swiss Airlines have completed their merger and are calling it a marriage that will bring benefits to all their customers. The contract was signed at the Hilton Hotel… Continue Reading
South Africa: Loyalty Plans Make Rewards Harder to Get
South African Airways Voyager’s decision two years ago to increase the costs of earning loyalty points has had a ripple effect on other major groups offering reward programs, including British Airways,… Continue Reading
Japan: ANA Ties Up with Star Alliance Regional Partners
ANA has begun reciprocal frequent flyer program agreements with Star Alliance regional member carriers. The first carrier to tie its mileage program with ANA’s Mileage Club was Finland’s Blue… Continue Reading
Australia: Virgin Blue Loyalty Program
Virgin Blue is preparing to court Qantas business travelers with the launch of its long-awaited frequent flyer program. Major shareholder Richard Branson said an announcement would be made soon about… Continue Reading
Brunei: TNT Express Joins Royal Skies
Royal Brunei Airlines’ Royal Skies is currently offering its frequent flyer program members an opportunity to earn one Royal Skies mile for every $1 spent on the outbound shipment service of TNT… Continue Reading
Air France, KLM To Merge Programs
In June 2005, Air France’s Frequence Plus and KLM’s Flying Dutchman programs will merge into a new program: Flying Blue. Frequence Plus and Flying Dutchman cardholders will automatically become… Continue Reading