Christopher Elliot of msnbc.com: “Elites can be demanding customers, but hell hath no fury like a card-carrying frequent flyer bumped down to steerage class.” Ravindra Bhagwanani of frequent… Continue Reading

If you like the extra peace of mind of insurance, or have been known to lose track of essentials like your phone or passport, you might be interested in a new way to earn US Airways miles — TrackItBack… Continue Reading

As the dog days of summer kick in, you can hang on to that outdoor feeling with a promotion from Staybridge Suites. Register at http://www.staybridge.com/BBQOFFER to receive BBQ recipes and cooking tips… Continue Reading

J.D. Power and Associates 2008 North American Airline Satisfaction Study is out and we spotted an interesting tidbit: The percentage of travelers who say they chose a particular carrier because of its… Continue Reading

The OAG recently announced this year’s winners of the OAG Airline Industry Awards (formerly the OAG Airline of the Year Awards) at its annual award ceremony. To determine the winners, the organization… Continue Reading

Delta is the first legacy carrier to team up with Clear. Clear members are pre-screened and provided with a high-tech card that allows them to access designated airport security fast lanes. Concierges… Continue Reading

In an interview with BTN airline, SkyTeam chairman Leo van Wijk said that SkyTeam will introduce a mileage upgrade program among the majority of the major SkyTeam carriers next summer. He said the upgrade… Continue Reading

Northwest Airlines is adding service fees on award tickets redeemed on or after Sept. 15, 2008. Similar to the fuel surcharge award ticket fees that Delta has introduced, members of Northwest WorldPerks… Continue Reading