“This is a song I have been singing for a long time. Ancillary revenues drives unhappy customers and brand disloyalty.” – From Professor Sabena’s T2IMPACT blog Continue Reading

We like finding these little nuggets. In an article in The Detroit News entitled, “Auto execs accept sacrifices” we found this interesting sentence: “President and Chief Operating Officer… Continue Reading

Starwood has launched a new Web site that will inform members about recent innovations. You can browse current projects by type and look at recent developments in areas such as videos and podcasts, virtual… Continue Reading

To celebrate Radisson’s 1,000th hotel, at the new Radisson St. Martin Resort, you can book a 1,000 Reasons to Celebrate Package by Jan. 31, 2009 to receive 1,000 bonus Gold Points, $100 resort credit,… Continue Reading

Carbonfund.org is a new partner of Virgin America and travelers can now help offset the environmental impact of their flight. Customers can choose to purchase carbon offsets at the time of booking; and… Continue Reading

Rail runners hoping to top up their Amtrak Guest Rewards account at yearend were met with a rule change in the program that states, “A maximum of two roundtrips or four one-way trips, per member,… Continue Reading

National Emerald Club is offering a One Two Free promotion through the end of January for rentals in the U.S. and Canada. Emerald Club members will receive one free rental day for every rental of two… Continue Reading

Staybridge Suites is celebrating its 10th anniversary by offering a $10,000 family room makeover. You will receive an entry for each night you stay at a Staybridge Suites through Jan. 31, 2009, and you… Continue Reading

The Onion, a satirical publication that fabricates news reports, recently published an article titled “American Airlines Now Charging Fees to Non-Passengers.” The article pokes fun at the… Continue Reading

In last month’s WiseFlyer, InsideFlyer editor Randy Petersen outlined a number of mileage tracking Web sites available to frequent flyers. In the past month, a new program launched at www.acruw.com… Continue Reading