Author Archives for "Randy Petersen".
Best Western Rewards members can now redeem points for a membership with AAA. For 12,500 points, members will receive a basic AAA membership ($50 value), which includes three miles of free towing, battery… Continue Reading
Last year, United offered an Elite Choice Team Competition to members where self-selected teams of four competed against each other to win miles, upgrades and lounge passes. The top 50 teams that increased… Continue Reading
Ryan Carrigg of the Compete Web site researched frequent flyer program Web sites during December 2008. He cites Delta as having the greatest online presence, compared to Northwest, US Airways, Continental,… Continue Reading
It has been noted that frequent flyers are being targeted via email with messages that seem to be receipts for e-tickets supposedly purchased via a credit card that contain a virus. If recipients open… Continue Reading
American Airlines has redesigned the emails it sends to members with a new look and more personalized content. Net SAAver emails, which feature discounted weekend domestic and international travel specials,… Continue Reading
United, a bit late to the party, has announced it will begin offering WiFi Internet access on its New York (JFK)-San Francisco and Los Angeles routes beginning in the second half of this year. The cost… Continue Reading
Do you have a few thousand orphan miles in an account that you barely use? Or do you need a few miles to reach an award level? A new Web site aims to provide users with the ability to barter their frequent… Continue Reading
InterContinental Ambassador, a paid loyalty program for guests of InterContinental Hotels and resorts, relaunches this month with “a new look, an improved Web site and richer earning opportunities.”… Continue Reading
Should you buy back your miles if they expire? We weigh the options and give advice on whether you should take advantage of buy-back policies. Continue Reading
Randy looks into the future of award redemptions and heads north for a cautionary tale. Continue Reading