Southwest Airlines Rapid Rewards members are no longer able to keep tabs on their account balance through third-party tracking Web sites such as http://www.mileagemanager.com http://www.awardwallet.com and http://www.TripItPro — Southwest Airlines has asked these online miles and points tracking sites to stop tracking the accounts of Rapid Rewards members. Members will need to visit http://www.southwest.com to view their account balance.