Recently, news agencies reported that four airlines had been fined for providing inaccurate information about Involuntarily Denied Boarding (IDB) compensation. The fines were small, ranging from $35,000… Continue Reading
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The Basics of the Bump: An introduction to Voluntary Denied Boarding
One of the basic tenets of airline revenue management is that, for any given flight, a certain number of passengers will fail to show up. They may have missed a connection, overslept or simply… Continue Reading