American Airlines has redesigned the emails it sends to members with a new look and more personalized content. Net SAAver emails, which feature discounted weekend domestic and international travel specials,… Continue Reading
Latest Articles
United Internet in the Sky
United, a bit late to the party, has announced it will begin offering WiFi Internet access on its New York (JFK)-San Francisco and Los Angeles routes beginning in the second half of this year. The cost… Continue Reading
Mile High Swap
Do you have a few thousand orphan miles in an account that you barely use? Or do you need a few miles to reach an award level? A new Web site aims to provide users with the ability to barter their frequent… Continue Reading
InterContinental Ambassador Relaunches
InterContinental Ambassador, a paid loyalty program for guests of InterContinental Hotels and resorts, relaunches this month with “a new look, an improved Web site and richer earning opportunities.”… Continue Reading
Taking Back Your Miles
Should you buy back your miles if they expire? We weigh the options and give advice on whether you should take advantage of buy-back policies. Continue Reading
Randy Petersen's Opening Remarks – January, 28 2009
Randy looks into the future of award redemptions and heads north for a cautionary tale. Continue Reading
Hotel Bonus Promos
If you have a number of hotel stays planned this spring, be sure to register for the following hotel bonus point promotions. The combination of a sluggish economy and slow travel months in late winter… Continue Reading
Northwest/Delta
Northwest WorldPerks and Delta SkyMiles are continuing the gradual process of combining their two programs and Northwest recently announced policy changes to the WorldPerks program that will put the program… Continue Reading
Hilton HHonors Point Stretchers
Hilton has updated its Point Stretcher award chart to include hotels participating in the discounted awards program for dates through May 2009. Point Stretcher awards allow HHonors members to redeem points… Continue Reading
60 Seconds with Frontier's Jim Young
Frontier recently introduced “AirFairs”–a play on words with “airfares”–where members can choose the amenities they would like with their flights. With slogans like,… Continue Reading