The Star Alliance has introduced changes to its Web site at www.staralliance.com. There is now a “Book and Fly” function where Star Alliance customers can not only access information about… Continue Reading
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Loyalty App
A popular iPhone app has hit the streets offering a convenient way to store all of your loyalty cards on your phone. The .99c app, called CardBank, stores all of your loyalty cards on your iPhone, including… Continue Reading
Free WiFi on American and Delta
Through Dec. 31, 2009, passengers on Delta Air Lines and American Airlines flights equipped with in-flight Internet can receive a free WiFi session during their flight the first time they use Gogo Internet… Continue Reading
60 Seconds with Rick Rasmussen, Director of Customer Loyalty at Alaska Airlines Mileage Plan.
We recently caught up with Rick Rasmussen of Alaska's Mileage Plan to find out how the program is coming along. Continue Reading
Randy Petersen's Opening Remarks – September, 25 2009
King Kong As we enter the countdown to the end of 2009, it will certainly go down as a year to remember for this industry for any number of reasons. Primarily, that despite predictions that United was… Continue Reading
Web Watch – AirTran A+ Rewards – September, 24 2009
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BA Executive Club Tier Points
As an ongoing offer, all members of British Airways Executive Club will now earn Tier Points when flying on discount economy fares. Tier Points are the currency that allow members to progress to Silver… Continue Reading
Delta SkyMiles + WorldPerks
Delta expects to complete the integration of WorldPerks into SkyMiles this month. By the end of October, all WorldPerks mileage balances, elite qualifying miles and elite qualifying segments will be transferred… Continue Reading
Cash and Miles/Points
We take a close look at the cash plus miles or points options for award redemption. Continue Reading
Priority Club AMEX Bonus
IHG Priority Club Rewards members can receive 20 percent more points when transferring their AMEX Membership Rewards points into Priority Club hotel points through Nov. 30, 2009. Points must be transferred… Continue Reading