“… it’s urgent that you cash in as many miles as practical to protect yourself against what’s on the immediate horizon. A structural change to the nature of airline frequency programs… Continue Reading

We’ve run across these types of calculators a few times, but here’s a quick link to a calculator to help you determine what the actual value is of a mile or point you plan to spend. You’ll… Continue Reading

Business Travel News released the results of their 2012 Hotel Chain Survey and this year, Starwood’s St. Regis and Luxury Collection hotels came out on top, beating out last year’s winner,… Continue Reading

The dates and venue for next year’s Frequent Traveler University have been set. Loyalty program members who want to learn how to maximize the value of their miles and points can attend seminars… Continue Reading

Members of Alaska Mileage Plan can earn a 30 percent bonus when buying or gifting miles through Dec. 21, 2012. Members can buy or gift up to 40,000 miles per year in increments of 1,000 miles. Miles cost… Continue Reading

A recent RightNow Customer Experience Impact Report found that 89 percent of consumers switched to a competitor following a poor customer experience, but 92 percent of the same group said they would be… Continue Reading