The Wall Street Journal recently published an article about customer care at airlines and some of the findings were quite interesting. The article stated that United Airlines, with the highest rate of… Continue Reading

A poll at Milepoint.com is asking, “How much would you spend in MR [mileage runs] and indirect hotel costs to move up your Delta Elite status?” The most popular answer was between $500 and… Continue Reading

Alaska Airlines Mileage Plan members who join Rocketmiles and make their first hotel booking through the site will get 3,000 bonus miles, plus the miles you would normally earn for the stay through Sept… Continue Reading

This fall, Best Western Rewards members can get up to 20 percent off the participating hotel’s flexible rate. And if you register prior to your stay, you’ll get 1,000 bonus points on every… Continue Reading

Hawaii’s Island Air is relaunching its frequent flyer program. Formerly known as Cloud 9, the program is now called Island Miles and offers pre-boarding privileges for all members among other benefits… Continue Reading

CheapTickets has launched a loyalty program called CheapCash that offers up to $75 when booking a flight at CheapTickets.com. CheapCash works in the following way: 1) book any flight on CheapTickets;… Continue Reading

J.D. Power has ranked Microtel Inn & Suites by Wyndham as the highest in guest satisfaction among economy/budget hotels in the 2014 North America Hotel Guest Satisfaction Index Study. Seven factors… Continue Reading

Hilton HHonors has teamed up with ScoreBig so that HHonors members can earn points when purchasing sports, concert and theater tickets through ScoreBig.com. Your first purchase will net you 2,000 HHonors… Continue Reading

As the integration of Southwest Rapid Rewards and AirTran A+ Rewards progresses, here are some reminders. As of Nov. 2, 2014, Rapid Rewards will be the loyalty program of the combined airline. Sept. 30,… Continue Reading

The Milepoint Kiva Lending Team recently passed the $8,000,000 mark in micro loans to help alleviate poverty. As of this writing, there are 2,512 team members who have loaned $8,140,300 through 145,355… Continue Reading