“The airlines were predictably remorseful. And just as predictably, they promised to perform better in the future, United for its part pointing to its recent pledge to make 10 ‘substantial changes to… Continue Reading
Latest Articles
Earn 3,000 JetBlue Points for Joining Amazon Prime
The JetBlue-Amazon relationship just gets better and better. In late-2015, Amazon teamed up to allow Amazon Prime members to stream Amazon video inflight. Nice! Even nicer, in December of 2016, the two… Continue Reading
Lawmakers to Airline Execs: Do Better, or Else!
The airlines have been put on notice. In his opening remarks before yesterday’s House Transportation Committee “Oversight of U.S. Airline Customer Service” hearing, committee chairman Bill Shuster (R-PA)… Continue Reading
Relaxed or Active: What’s Your Vacation Style?
Chilling by the pool with a cool one, or on-the-go, squeezing as many new sights and sounds and experiences as possible into your time away from work: What’s your preferred style of vacation?… Continue Reading
IHG Award Sale: 50% Discount on Mexico, Latin America, Caribbean Hotels
When it comes to loyalty programs’ value, it’s not just a matter of offering a wide range of awards. The awards must be affordable. InterContinental Hotels Group gets that. Last week, the… Continue Reading
Featured Sweepstakes: Win a Culinary Tour of Oregon Wine Country
How ’bout a few days in Oregon’s famed wine country? Better yet, how ’bout a few days in Oregon’s famed wine country for free? Enter the Oregon Wine Board “Oregon Wine Month”… Continue Reading
This Week in Travel: United’s Recovery Plan + Airline Satisfaction + Laptop Ban Extension + Freddies Winners
In case you missed something, following are the biggest travel stories and best deals covered this past week. Check ’em out! Are U.S. Travelers Satisfied with These Airlines? How satisfied are travelers… Continue Reading
Southwest, Marriott Big Winners at Freddie Awards
What are the best travel-rewards programs? For solid choices, you need look no further than the Freddies, arguably the Academy Awards of travel-rewards programs. Since 1988, the Freddies, named for Sir… Continue Reading
Here’s How United Plans to Fix What Went Wrong on Flight 3411
How do companies deal with P.R. nightmares of their own making? United’s forcible ejection of a paying passenger from flight UA3411 earlier this month is a textbook example — a perfect storm of… Continue Reading
New from Hilton: Double or Triple Points for Summer Stays
Hilton loyalists may find this newly announced promotion for summer stays to be just enough to keep them from taking their business elsewhere. But for those whose loyalty lies elsewhere, or who are brand-agnostic,… Continue Reading