Former Louisiana insurance commissioner Jim Brown made a trip to federal prison in Oakdale, La., on Oct. 16, but not without some last-minute mileage arrangements. Brown, who was convicted in 2000 of… Continue Reading
Latest Articles
One Last Note On Hertz
We’ve written about the change Hertz made to charging renters to help fund the cost of miles … and so have many others. But what has not been written about is that we believe that the American… Continue Reading
National Airlines Shuts Down; Virgin, LatinPass Looking at Options for Customers Who Booked Award Travel
Wide-eyed tourists, frequent travelers and slot-machine junkies were stranded Nov. 6 after bankrupt National Airlines grounded its fleet of 18 planes and declared it had stopped flying for good. National… Continue Reading
Extended Again
In the January 2001 issue of Inside Flyer, we alerted members of the Southwest Rapid Rewards program that fine print on the Southwest Web site indicated that through at least January 1, 2003 the number… Continue Reading
Urgent: Emerald Club Members
Way back in 1999, National Car Rental took the startling and unwelcome step of joining the ranks of the mediocre. In the same year that airlines were eliminating expiring miles, National simultaneously… Continue Reading
Guest Rewards a Winner; Unconditional Guarantee Program a Goner
As of Nov. 1, Amtrak pulled the plug on its two-year-old free voucher program that virtually guaranteed a free ticket for unhappy customers. But it is full steam ahead for its other two-year-old marketing… Continue Reading
Frequent Flyer Scrooge — We visit the Ghosts of Programs Past, Present and Future
What a long, strange year it's been. We take a look at the past, present and future of frequent traveler programs with a little help from a crotchety Yuletide friend in need of "spiritual" guidance. Continue Reading
Say Hello to Aloha
Could the unrelenting Brancatelli actually be pleased with an airline? Yes, it appears so. Brancatelli's rare praises go to Aloha Airlines. Continue Reading
Alaska Airlines Mileage Plan – November, 19 2002
With the new AS50 award, Mileage Plan members can redeem 15,000 miles and purchase a half-price ticket good for travel on Alaska Airlines or Horizon Air — and you’ll even earn miles for the… Continue Reading
Marriott Rewards – November, 19 2002
How would you like to save one-third on the point cost of your next hotel stay award? Through June 30, 2003, Marriott is offering a 33 percent reduction on the cost of select category two through category… Continue Reading