Marriott Rewards is the oldest continuously running hotel loyalty program in the world. Today, 19-million-members strong, Rewards is celebrating its 20th anniversary. We took some time with Holly Mendelson,… Continue Reading
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Travel Trends
Apparently, you folks are a little more down-home in your travel tastes than previously thought. A phone survey of nearly 600 business travelers independently conducted for Travelocity by Synovate Market… Continue Reading
Aeroplan Oops
Air Canada’s Aeroplan accidentally sent 618 confidential e-mail addresses to other Aeroplan members in October. Apparently an Air Canada supplier sent out the information as part of a mass mailing… Continue Reading
China Southern Launches English E-Ticketing
China Southern Airlines is now offering domestic e-ticketing on its English Web site at http://www.cs-air.com/en. In addition, China Southern Airlines has signed a new agreement with China Union Pay and… Continue Reading
Delta Sticks With Print
There must be something in the Atlanta water, because Delta just keeps going its own way. As nearly every other airline is moving to an exclusively electrobnic environment to communicate with their customers,… Continue Reading
Southwest Giveth and Taketh Away
First, the good news. Southwest Airlines’ Rapid Rewards award tickets as you know them are disappearing. Beginning last month, the airline introduced both ticketless award travel and ticketless… Continue Reading
The Best Mileage Managers
More and more frequent travelers are turning to mileage-management services to track their account balances. But deciding on the best service from among the many available can be tricky. We take a look… Continue Reading
InsideLook — Continental OnePass
Love 'em or hate 'em, Continental's OnePass is not to be ignored. With competitive award rates, strong earning power, and 10 Freddie Awards, it has a track record that's hard to beat. So why are so many… Continue Reading