Many AAdvantage members may remember the last time Kellogg’s and American partnered up for a contest. The results were thousands of unhappy winners — unhappy that they were not really winners… Continue Reading
Latest Articles
Northwest Customers Have Used Self-Service Check-In 30 Million Times
Northwest Airlines announced that its customers have used either its Internet check-in service at nwa.com, or one of its 655 e-Service Center kiosks in 155 airports, a total of 30 million times. The milestone… Continue Reading
American Airlines, LanChile Introduce Interline E-Ticketing
American Airlines and LanChile have become the second pair of oneworld carriers to introduce interline electronic ticketing — with the alliance aiming to extend the practice throughout all eight… Continue Reading
Gifts Are Appreciated All Year Round
Just because the jingle bells are five months away is no excuse to stop caring. Frequent flyers have the unique opportunity to donate their miles to worthy causes every day. And your help is needed —… Continue Reading
Merger of LIAT and BWIA Frequent Flyer Programs Pending
The impending merger of British West Indies Airlines (BWIA) and Leeward Islands Air Transport (LIAT) has received a boost from Caribbean governments. The two airlines, jointly owned by several island… Continue Reading
Who's Complaining?
Each month, the Department of Transportation’s Office of Aviation Enforcement and Proceedings releases its Air Travel Consumer report. The report is divided into four sections, which deal with flight… Continue Reading
Virgin Atlantic flying club Opts For Carrot Over Stick
Virgin Atlantic flying club announced a spate of program changes on June 30 — and, as far as we can tell, there’s not a bad change in the bunch. Where to begin? Let’s start with earning… Continue Reading
Omni Hotels' Promotion Deserves Double Take
How do you encourage people to join your frequent guest loyalty program when you don’t have points to give away? Easy, just give away miles. With Omni Hotels’ “Double Without the Trouble”… Continue Reading
Fly One, Get One Free
Business travelers have historically curtailed their travel patterns during the summer season, preferring not to battle the crowds of leisure travelers. With its latest promotion, United is trying to… Continue Reading
Park Plaza's "One. Two. Free" Promotion
Park Plaza Hotels & Resorts has released a summer travel promotion wherein guests pay for two nights and get the third consecutive night free. Will this promotion bring down the house? Probably not… Continue Reading