Big news for HHonors members. Through the end of 2003, the choice is yours as to how you want to be rewarded for stays at Hilton hotels. Double Dipping is still an option, but if you have enough airline… Continue Reading
Latest Articles
Letters – September, 23 2003
Stop whining! A fresh perspective offers some insight into who the airlines should be rewarding and why the rest of us should butt out. Is loyalty about flying or buying? Continue Reading
Intelligence – September, 23 2003
Alaska ties the knot with a telecommunications partner in, of all places, Alaska, while America West scores big by lassoing agreements with both Marriott and Choice Hotels, along with OfficeMax.com. Continue Reading
Are We Reading This Correctly?
We were scanning through the recent YPB&R/Yankelovich Partners 2003 National Business Travel MONITOR and noticed a few statistics that took us by surprise. Based on interviews with more than 1,200… Continue Reading
Midway Airlines Stalls
Midway has had more than its fair share of problems, and has recently sent out word that unless it can resolve a dispute with its pilots’ union, it will be forced to shut down — as soon as… Continue Reading
The Cellular Battleground
Want to know on what front the next big miles-and-points war will be staged? Look no further than that Nokia or other brand of cell phone you are toting around. On Nov. 24, new rules will be instituted… Continue Reading
Continental Announces Elite Enhancements
It’s not exactly going to revolutionize the frequent flyer industry, but Continental OnePass has announced enhancements to its elite program. Though the basic amenities of elite status — priority… Continue Reading
GM Goodwrench Customers Can Earn Miles
When bringing a vehicle into any one of the 44 local Seattle GM Goodwrench dealers, consumers now can earn frequent flyer miles on their choice of eight airlines. Beginning Aug. 1, General Motors became… Continue Reading
Radisson Unveils Fall Promotion
Radisson Hotels has rolled out its “Stay Free Faster” promotion, giving Gold Rewards members the opportunity to earn rewards faster, including a free night’s stay. Through Jan. 15, guests… Continue Reading
Loyalty Takes a Beating
A recent poll published in USA Today provided a glimpse into the motivation of loyalty program members who quit their programs. The survey of 237 respondents conducted by Maritz Loyalty Marketing found… Continue Reading