Hundred of executives from around the world were polled recently, and almost half claimed their companies don’t deserve their customers’ loyalty. The survey, conducted by New Jersey-based… Continue Reading

How much does your award cost the airline? It does, after all require fuel, service and food (sometimes) to get you from point A to point B. As of April 1, all publicly traded companies, including the… Continue Reading

Kimpton Hotels recently made news when it announced that members who stay 15 times in a calendar year are granted access to “The Inner Circle,” the benefits of which include a direct-dial… Continue Reading

American Express Bank of Canada has announced that Aeroplan has joined Membership Rewards as its newest points transfer partner. Effective immediately, American Express corporate and consumer charge cardmembers… Continue Reading

Brazil-based Varig Airlines has released a new credit card — the Personnalite Mastercard Platinum Card. Successful applicants earn 10,000 points with their first purchase, and one point per U.S… Continue Reading

Best Western (the official hotel of NASCAR) has introduced “Speed Rewards,” a customized frequent guest program designed specifically for race fans. Speed Rewards is an extension of Best Western’s… Continue Reading

As many of the larger hotel companies’ continue to embrace typical points-based rewards programs, four prominent hotel companies have joined forces to form a worldwide alliance based on the shared… Continue Reading

For every qualifying international roundtrip in select United Economy (Y, B, M, H booking classes) purchased and flown before April 15, Mileage Plus members will earn one system-wide upgrade. There is… Continue Reading

Not sure what to get the SkyMiles member who has everything? How about more miles (trust us, they’ll be really pleased). Delta is now offering gift cards, in various mileage denominations, at all… Continue Reading

On May 1, Continental and Northwest will join Delta in the global SkyTeam alliance, according to Business Travel News. Fay Beauchine, Northwest’s vice president of sales and customer relations,… Continue Reading