So Southwest thinks it can come to Philly without a fight? Not so fast. To keep the low-fare competitor at bay, the US Airways Dividend Miles program is offering double and triple miles for flights between… Continue Reading
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American Express Membership Rewards – May, 25 2004
This summer and fall, Membership Rewards members can save over 50 percent off award stays at some of the world’s finest hotels and resorts. Here are just a couple of the properties offering point… Continue Reading
Hilton HHonors – May, 25 2004
As we mentioned in this month’s “Intelligence,” as of June 30 Bally’s Las Vegas, Paris Las Vegas and the Flamingo Las Vegas will no longer participate in the HHonors program. This… Continue Reading
Alaska Airlines Mileage Plan – May, 25 2004
For the second straight year, Alaska Airlines’ Mileage Plan program took home the Freddie Award for Program of the Year. What’s the secret to its success? Well, in part at least, you have… Continue Reading
Study: Hotel Web Sites Need Help
iPerceptions and Hospitality eBusiness Strategies released results from the first edition of its new strategic report for the hospitality industry. “Forty-nine percent of all visitors to hotel-branded… Continue Reading
Vacation Exchange Company Becomes Points.com's First Timeshare Partner
Interval International has signed an agreement with Points.com. The multi-year exclusive agreement expands Interval’s services to its members by providing them with unlimited exchanges on The Points… Continue Reading
Continental Announces New Web Check-In Features
Continental has announced several new additions to its online check-in service. Any customer using continental.com check-in can now print out a coupon for a free headset to be used in conjunction with… Continue Reading
BWIA Offers Automated Voice Service
BWIA has launched an Automated Voice Service as an enhancement to its frequent flyer program, Bwee Miles. This service allows customers to access information on their mileage statements 24 hours a day,… Continue Reading
Rapid Rewards Goes Electronic
As reported earlier, Southwest is making the move to all-electronic awards format. As soon as the 16th credit hits a member’s account, he or she will now receive award notification via email. To… Continue Reading
Aloha Upgrades Its Web Presence
The Aloha Web site, http://www.alohaair.com, has undergone a remarkable upgrade, perhaps timed with the recent redesign of the AlohaPass program itself. For years, the carrier’s site has been primitive… Continue Reading