The importance of customer service equals and, in some cases, surpasses that of frequent flyer and rewards programs, according to a new survey of U.S. business travelers. The study, which was conducted… Continue Reading
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Personality Quiz
What kind of frequent flyer are you and what does your choice of programs say about you? Continue Reading
Brancatelli on Business Travel – Desperate Times
The major airlines are in trouble and if they're to be saved, it's time to start thinking "outside the box." To Joe, the box is just a dot in the distance, as he unveils his new-and-improved airline business… Continue Reading
Northwest WorldPerks – August, 31 2004
How much will a coach-class award ticket from Minneapolis to Orlando set you back? Twenty-five thousand miles, right? Not if you book an entire vacation through WorldVacations. WorldPerks members who… Continue Reading
American AAdvantage – August, 31 2004
AAdvantage has temporarily reduced the number of miles needed to hop over to Hawaii. Through Nov. 18, AAdvantage members can book a MileSAAver award for travel in economy class between North America (the… Continue Reading
Starwood Preferred Guest – August, 31 2004
Summer’s nearing its end in the continental U.S., but if you’re a Starwood Preferred Guest member, you can extend the season’s warm embrace. Preferred Guest members who transfer 20,000… Continue Reading
60 Seconds with Air New Zealand Airpoints
In an unprecedented move, Air New Zealand is completely revamping its Airpoints loyalty program. Beginning Nov. 16, members will no longer earn points, but dollars – and the number of Airpoints… Continue Reading
Qantas Tries Cell Phone Check-In
Qantas Airways has begun testing a system that allows passengers to check in for flights by sending text messages from their cell phones. The trial, which will initially only be available to frequent… Continue Reading
SN Privilege Partners with Happy Days
SN Brussels Privilege program has partnered with “Happy Days,” Belgium’s largest retail loyalty program. Happy Days points can be earned at a number of partner businesses, including… Continue Reading
TAP Navigator: 3,000-Mile Online Bonus
From Sept. 15 through Nov. 30, TAP Air Portugal Navigator members who book award flights online at http://www.tapnavigator.com will earn an automatic 3,000 miles. But wait, as they say, there’s… Continue Reading