A different look at what changes to expiring miles mean, Citibank ads and the relevance of the SuperBowl win by the Indianapolis Colts (ATA) over the Chicago Bears (United). Continue Reading

Praise and preach? We know that Randy praises Alaska Mileage Plan, American AAdvantage and United Mileage Plus. But who is he preaching to when he vilifies American AAdvantage and US Airways? All that… Continue Reading

It's Freddie time again. And Randy has a thing or two to say about our friends at United Airlines. Continue Reading

Randy hates it when a year ends and he tells you why. His thoughts on why "travel experts" seem to be misguided in their worry about new conditions determining what defines a "frequent flyer." And finally,… Continue Reading

Randy welcomes back former employees and then has a word or two or three about a change in the Delta SkyMiles program -- and it does not even affect him. Continue Reading

Randy tries to make sense of the data from this month's Reader Poll. And, in a world where all partners are created equal, it seems some are less equal than others. Or, to put it another way, now we know… Continue Reading

Is it the dog days of summer that have turned Randy's into a wandering mind? We're not sure if there's a method to his madness, but he does toss a few specific words in the direction of US Airways about… Continue Reading

A post on FlyerTalk gets Randy all teared up. How can the topic of miles and points and a single Internet bulletin board make that much difference in a person's life? Also, his comments for a reader who… Continue Reading

Complaining because a frequent flyer program gives you more value for your miles? I just don't get it. More interviews next month, the fine print on the Ethiad Airlines Web site, and a few words about… Continue Reading

Randy takes out the calculator to try and understand possible award chart changes in hotel programs. Then there's Aeroplan's special Freddie Award, and what's with all the hotel ads from frequent flyer… Continue Reading