Sure, some programs have sprung a leak, but financial woes do not a sinking ship make. Before you step onto that frequent flyer lifeboat, take a look at what Randy has to say. Oh, and Delta? If you were… Continue Reading

It's that time again -- time to let your voice be heard. Voting for the 15th annual Freddie Awards has started, and the whole industry is waiting to hear who's tops. That and what Randy pays money to… Continue Reading

Randy explains how the federal excise tax may actually disappear, some interesting trivia on Delta SkyMiles and Randy spars with Joe Brancatelli in a dual of words over whether frequent flyer programs… Continue Reading

Randy introduces MileageManager, a consolidated frequent flyer program statement with relevant tools information, all online. In MileMemo, Randy captures the Mileage Plus mile stones. Continue Reading

Randy hits the jackpot wth National Car Rental's Emerald Club Award program. The frequent flyer mint has been discovered. In May alone, over 400,000 people logged on to FlyerTalk. Continue Reading

What are Americans missing out on? The U.K. Membership Rewards program is discussed. Also, is Emerald Club losing any credence with its members? Continue Reading

The year wraps up and Randy's pleased to present the online version of Inside Flyer, he's thankful for your support and he bids a fond adieu to a valued partner in the travel-publishing industry. Continue Reading

The year is coming to a close, and as loyalty programs begin to plan changes for 2003, frequent flyers have cause for concern. Randy suggests that, while a few sacrifices may be necessary, the airlines… Continue Reading

Everyone wants flexibility, but no one likes change fees. Something has to give. This month, Randy suggests that as long as full-value awards are spared, and miles count toward elite-level status, a few… Continue Reading

It's the 21st birthday of frequent flyer programs. Who would have imagined that a tumultuous year was ahead of the airline industry when we celebrated their 20th birthday. Randy announces the results… Continue Reading