Northwest Airlines is poised to join the SkyTeam international airline alliance, CEO Richard Anderson told the Minneapolis Regional Chamber of Commerce at a breakfast in downtown Minneapolis on Sept… Continue Reading

The times they are a changing, and there can be no denying now that the frequent flyer industry has entered a new era, one in which the focus has shifted from loyalty and is now aimed directly at revenue… Continue Reading

A recent poll published in USA Today provided a glimpse into the motivation of loyalty program members who quit their programs. The survey of 237 respondents conducted by Maritz Loyalty Marketing found… Continue Reading

Canadian carrier Jetsgo has unveiled a new frequent flyer program — Jetsmiles — that looks like it may add some spice to the Canadian airline loyalty market. The program divides flights into… Continue Reading

Radisson Hotels has rolled out its “Stay Free Faster” promotion, giving Gold Rewards members the opportunity to earn rewards faster, including a free night’s stay. Through Jan. 15, guests… Continue Reading

The fall season is typically filled with frequent flyer promotions and giveaways, and Alaska Airlines Mileage Plan is doing its best to continue this trend with its 10-Million-Mile Giveaway sweepstakes… Continue Reading

When bringing a vehicle into any one of the 44 local Seattle GM Goodwrench dealers, consumers now can earn frequent flyer miles on their choice of eight airlines. Beginning Aug. 1, General Motors became… Continue Reading

Market Metrix, a leading provider of hospitality data, has recently released its Market Metrix Hospitality Index. The index, based on 30,000 customer interviews conducted each quarter, provides feedback… Continue Reading

Frequent travelers have always appreciated a good hotel program. For starters, the perks you can earn through elite levels are genuinely welcome, and some hotel programs offer the highest-value awards… Continue Reading

The Dallas Morning News has reported that Delta may ease up on its recent rules, fees and SkyMiles restrictions. The paper reported that pressure from low-cost rivals is causing the airline to reexamine… Continue Reading