In this month’s Award Watch we write about the change Wyndham Rewards recently made to the program’s redemption amounts for frequent flyer miles being cut in half without warning. Members… Continue Reading

Through April 30, 2014, WestJet Rewards members can earn five times the normal WestJet dollars for nonstop flights between Vancouver and Terrace or Fort St. John, between Fort St. John and Calgary and… Continue Reading

Although not specifically related to frequent travel loyalty programs, Forrester Research has released the results of its Customer Experience Index 2014, and Southwest Airlines ranked #1. With a score… Continue Reading

When you book by March 31 and stay by Dec. 31, 2014, at The Savoy, A Fairmont Managed Hotel, in London, you will receive a complimentary guaranteed room upgrade, triple United MileagePlus award miles… Continue Reading

Southwest Airlines customers can now book flights to the airline’s first international destinations including nonstop flights between Atlanta and Aruba or Montego Bay, between Baltimore/Washington… Continue Reading

“… I don’t get involved in retrieving lost loyalty points, because it’s a lot like chasing the wind. These miles are largely worthless.” – Christopher Elliott Continue Reading

United Airlines has opened a new Global Services reception lobby at Newark Liberty International Airport for its top frequent flyers offering personalized check-in and travel services for invitation-only… Continue Reading

Spirit Airlines has increased the fees for some checked bags. For $9 Fare Club travelers who pay the bag fees when making reservations before online check-in, the increase is only $1. A carry-on bag fee… Continue Reading

Through March 31, 2014, Enterprise Plus members can earn double points on qualifying rentals at Enterprise locations in the U.S., Canada and Puerto Rico along with opportunities to earn additional points… Continue Reading

The brand new Hyatt Times Square has opened and Hyatt Gold Passport members can earn 2,000 bonus points for stays between Feb. 3 and March 31, 2014. The Hyatt Times Square is situated between 6th and… Continue Reading