BWIA has launched an Automated Voice Service as an enhancement to its frequent flyer program, Bwee Miles. This service allows customers to access information on their mileage statements 24 hours a day,… Continue Reading

Continental has announced several new additions to its online check-in service. Any customer using continental.com check-in can now print out a coupon for a free headset to be used in conjunction with… Continue Reading

Interval International has signed an agreement with Points.com. The multi-year exclusive agreement expands Interval’s services to its members by providing them with unlimited exchanges on The Points… Continue Reading

iPerceptions and Hospitality eBusiness Strategies released results from the first edition of its new strategic report for the hospitality industry. “Forty-nine percent of all visitors to hotel-branded… Continue Reading

American has made some changes to its online award booking process, making it possible for frequent flyers who don’t have quite enough miles for a flight to check award availability and put a hold… Continue Reading

It may not be strictly points-related, but a new feature at Baymont Inns’ Web site deserves special mention. Just when you thought there was little more hotels or airlines could add to their online… Continue Reading

CSA Czech Airlines has joined the worldwide online-bonus trend. Members of OK Plus who reserve and purchase their tickets at http://www.czechairlines.com will earn a 1,000-mile bonus. The bonus will be… Continue Reading

Hawthorn Suites, the extended-stay hotel chain recently inducted into the Hyatt family, has updated its Web site at http://www.hawthorn.com. Savvy surfers who log on to the site, enroll in Hyatt Gold… Continue Reading

All Nippon Airways and Internet shopping site operator Rakuten Inc. told Kyodo News that they have reached an agreement under which mileage earned in ANA’s Mileage Club program and points earned… Continue Reading

Delta Air Lines now allows SkyMiles members to redeem miles online for various magazine and newspaper subscriptions at http://www.delta.com/skymiles. Redemption opportunities begin at 400 miles, and selections… Continue Reading