Hyatt and Starwood have both recently joined the social networking site Twitter to communicate with members. The Hyatt Concierge is online to answer specific questions and concerns from guests. One Twitter… Continue Reading

Your next best plane seat may be found on Twitter. Travelers can now follow the “Ask SeatExpert” blog on Twitter and read the latest posts from the SeatExpert in response to questions from… Continue Reading

US Airways is working on a new Web site experience and you can check out the beta version at usairways.com. You can also take a tour of the changes. US Airways says, “Now it’s even easier… Continue Reading

Northwest Airlines is offering a generous bonus for shopping through its mileage mall portal–up to 10,000 bonus miles for shopping with 10 different merchants through June 30, 2009. WorldPerks members… Continue Reading

If you own an iPhone, you might be interested in the TravelTracker App ($19.99) that stores information about your flight, hotel reservation, car rental and appointments. It can also provide current flight… Continue Reading

Continental OnePass members can now transfer miles directly on the Continental Web site without having to call the OnePass service center. The MilePass processing is usually done within 15 minutes, but… Continue Reading

Alaska Airlines has teamed up with Row 44 to offer in-flight WiFi. For the first couple of months, the service will be free on afternoon flights from Seattle to San Jose, Calif., and after the test, the… Continue Reading

Look for loyalty programs to take to Twitter for their next marketing tool. JetBlue has been participating on Twitter since May 2007 and has around 450,000 followers with a growth of about one percent… Continue Reading

If you are waiting for an upgrade to clear or flying standby on Delta, you can now view the upgrade and standby lists online within 24 hours of your departure. You can find links to the upgrade and standby… Continue Reading

Travelers who would like to share their travel experiences and advice with fellow Southwest flyers can now recommend their favorite destinations, hotels, restaurants and activities and post photos and… Continue Reading