Seven months ago, Dividend Miles members lived in fear of drowning with their miles in the Chapter 11 bankruptcy of US Airways. Told to burn their miles by most of the media and experts, those that held… Continue Reading

Show me the miles ... or else? Members are increasingly demanding of their programs. Some even engage in "guerilla" tactics to get what they want. We take a look at this growing trend, and ask why. Continue Reading

Frequent guest programs inspire some of the strongest loyalty and fiercest resistance to change. Find out why they have been, and remain, a genuine value. Continue Reading

Our panel of five distinguished experts offers you five tips each on how best to win at the miles and points game this year. We've even added a few comments from a sixth expert you may be familiar with… Continue Reading

Timeshares/Vacation ownerships aren't what they used to be now that points and miles have entered the picture. The entrance of Hilton, Marriott, Radisson and Starwood in the past few years has helped… Continue Reading

Author Walter Kirn has embarked on a frequent flyer journey in the persona of Ryan Bingham. Bingham is the frequent flyer in all of us, and you'll enjoy reading about his antics in this hilarious new… Continue Reading

The million-mile question is answered. The price of a mile is as volatile as the stock exchange, the only constant is the cost of an award ticket. Check out the top 25 award city pairs and see how the… Continue Reading

In 1981, "loyalty programs" were seen as a means to an end -- that end being to attract and hold on to customers in a free-agent market. As the programs expanded beyond everyone's expectations, it appeared… Continue Reading

What a long, strange year it's been. We take a look at the past, present and future of frequent traveler programs with a little help from a crotchety Yuletide friend in need of "spiritual" guidance. Continue Reading

Checked your mailbox lately? Chances are, its overflowing with credit card offers. How do you know what's right for you? We take a look at some of the recent trends in the industry and lay out some options… Continue Reading