InsideFlyer gets an inside perspective from innovators in frequent travel programs.
Among those celebrating the 25th anniversary of frequent flyer programs is the Delta Frequent Flyer/SkyMiles program. We tracked down the then Manager of Marketing Programs, Mike Boynton, who fills us… Continue Reading
One of our predictions last year was that alternative media would become a new communication channel for programs. With the launch of The Lobby for Starwood SPG members, it seems the time has come. Here’s… Continue Reading
Just under the 2005 wire, Barclays Bank introduced a new US Airways credit card which has already generated some buzz. For one thing, longtime US Airways card issuer Bank of America was not at all happy,… Continue Reading
Best Western Gold Crown Club International recently redesigned itself, bumping up the amount of points earned, and offering enhanced benefits to elite-level members. We chatted with Dorothy Dowling, Best… Continue Reading
American Airlines AAdvantage, the oldest contemporary frequent flyer program, celebrates its 25th anniversary this year. We spoke with Kurt Stache, President AAdvantage Marketing Programs, about some… Continue Reading
Rolfe Shellenberger was the Manager of Marketing Plans at American Airlines when the AAdvantage program was born 20 years ago. InsideFlyer: If there were a godfather to all these frequent flyer programs,… Continue Reading
Mileage runs: We’ve reported on them since 1986, but we’ve never quite seen a run like this one. Marc Tacchi, a 30-year-old pilot from Vancouver, Canada, and prominent member of FlyerTalk.com,… Continue Reading
When United Airlines recently turned on the switch for Auction Rewards for Mileage Plus members, we were right there, asking if this was the next big thing for Mileage Plus. Ken Feldman, Vice President… Continue Reading
When any airline goes into a Chapter 11 reorganization, it’s only natural for members of its frequent flyer program to start to worry about their miles and the program changing. This is an edited… Continue Reading
Miles for mortgages and rent? Sure. With an idea that has even been kicked around here at InsideFlyer, a new Web site promises to overcome the credit card acceptance rule and let you earn miles on all… Continue Reading