A car accident nine months ago has an architectural photographer based in the San Francisco Bay Area fighting back in one of the most unusual ways. The gentleman, who we’ll call “Paul,”… Continue Reading

American AAdvantage has announced increases of 12.5 to 25 percent on select mileage awards claimed on or after May 1, 2003. For domestic travel in the U.S. and Canada, PlanAAhead First/Business-class… Continue Reading

In September we predicted that MCI would likely be out of the major part of their miles business by years end. Were we right or what? Long the king of telecommunications partners, MCI has seen an abrupt… Continue Reading

On the first day of Christmas my program gave to me: One thousand points for enrolling in Hilton’s HHonors program. This offer is good through the end of the year and needs to be done online at:… Continue Reading

Former Louisiana insurance commissioner Jim Brown made a trip to federal prison in Oakdale, La., on Oct. 16, but not without some last-minute mileage arrangements. Brown, who was convicted in 2000 of… Continue Reading

We’ve written about the change Hertz made to charging renters to help fund the cost of miles … and so have many others. But what has not been written about is that we believe that the American… Continue Reading

Wide-eyed tourists, frequent travelers and slot-machine junkies were stranded Nov. 6 after bankrupt National Airlines grounded its fleet of 18 planes and declared it had stopped flying for good. National… Continue Reading

In the January 2001 issue of Inside Flyer, we alerted members of the Southwest Rapid Rewards program that fine print on the Southwest Web site indicated that through at least January 1, 2003 the number… Continue Reading

Way back in 1999, National Car Rental took the startling and unwelcome step of joining the ranks of the mediocre. In the same year that airlines were eliminating expiring miles, National simultaneously… Continue Reading

As of Nov. 1, Amtrak pulled the plug on its two-year-old free voucher program that virtually guaranteed a free ticket for unhappy customers. But it is full steam ahead for its other two-year-old marketing… Continue Reading