Northwest Airlines announced that its customers have used either its Internet check-in service at nwa.com, or one of its 655 e-Service Center kiosks in 155 airports, a total of 30 million times. The milestone… Continue Reading

American Airlines and LanChile have become the second pair of oneworld carriers to introduce interline electronic ticketing — with the alliance aiming to extend the practice throughout all eight… Continue Reading

Just because the jingle bells are five months away is no excuse to stop caring. Frequent flyers have the unique opportunity to donate their miles to worthy causes every day. And your help is needed —… Continue Reading

The impending merger of British West Indies Airlines (BWIA) and Leeward Islands Air Transport (LIAT) has received a boost from Caribbean governments. The two airlines, jointly owned by several island… Continue Reading

Each month, the Department of Transportation’s Office of Aviation Enforcement and Proceedings releases its Air Travel Consumer report. The report is divided into four sections, which deal with flight… Continue Reading

Virgin Atlantic flying club announced a spate of program changes on June 30 — and, as far as we can tell, there’s not a bad change in the bunch. Where to begin? Let’s start with earning… Continue Reading

How do you encourage people to join your frequent guest loyalty program when you don’t have points to give away? Easy, just give away miles. With Omni Hotels’ “Double Without the Trouble”… Continue Reading

Business travelers have historically curtailed their travel patterns during the summer season, preferring not to battle the crowds of leisure travelers. With its latest promotion, United is trying to… Continue Reading