Author Archives for "Randy Petersen".
Not unlike MacGyver, or the Professor from Gilligan’s Island, Frontier Airlines is using what tools it has at its disposal to fashion a better program for its EarlyReturns members. Of course, with… Continue Reading
Club Rewards members with points to burn, here’s a lighter for you. Diners Club has introduced a new award option, called the Personalized Rewards program. Members with at least 100,000 points in… Continue Reading
Continental and MasterCard International are offering 2,000 OnePass bonus miles for tickets purchased at www.continental.com through Dec. 31 using a valid MasterCard. The offer is valid for OnePass members… Continue Reading
Northwest Airlines has begun offering customers the ability to check in at its Web site for travel involving multiple airlines. As a result of a recent enhancement to its nwa.com Check-In service, e-ticketed… Continue Reading
Radisson’s Web site, http://www.radisson.com, has placed No. 1 in customer satisfaction with the online reservation-making process in the first ever national survey by Market Metrix, LLC. In the… Continue Reading
Hyatt has announced its “Hyatt.com Best Rate Guarantee,” assuring guests that the best published Internet rates at any Hyatt worldwide can be found on Hyatt.com. If a customer finds a better… Continue Reading
JAL's Mileage Bank is 20 years old, and has become the favorite of many a Far-Easter flyer. We take a look at this program from the land of the rising sun. Continue Reading
They're big, they're bAAd. Well, not really bAAd. American's AAdvantage is AActually a fairly strong progrAAm, and with AAll of the changes hAApening everywhere else, their consistency is more thAAn welcome… Continue Reading
In an era of frequent flyer angst, Randy offers a few thoughts on Zen and the art of mileage management. He also wishes Happy Birthday to Marriott and discusses his latest "Choice." Continue Reading