Author Archives for "Randy Petersen".
Frequent flyer programs could be on track to becoming public companies. We look at what value these programs have as hidden airline assets, and what going public might mean to members. Continue Reading
Until July 15, Delta SkyMiles members can achieve Silver Medallion status with a single flight from one of 14 cities. Any Delta or Song flight that originates from one of the following cities qualifies:… Continue Reading
If you are a Thai Royal Orchid Plus member, grab your luggage and get ready to save some miles. Thai’s Great Award Sale is giving Royal Orchid Plus members a chance to save 10 percent on domestic… Continue Reading
Malaysia Enrich members have a chance to save some miles on their next award flight. From now until July 31, Enrich members can save up to 30 percent on award travel to select destinations. Members can… Continue Reading
Would you like to take a companion with you on your next trip, but just can’t spare the miles? Miles savers may be pleased to know that Swiss TravelClub is offering discounted roundtrip companion… Continue Reading
SAS EuroBonus members can save up to 50 percent on award travel to select destinations with EuroBonus’ summer points bargain promotion from now until Aug. 31. Discount award travel is available… Continue Reading
Miles to Merchandise? Sure, the idea isn’t new, but can you name an effort that looks like a million bucks … and miles? Repeat after us: Frontier EarlyReturns More Store. We had a chance to… Continue Reading
Online travel agencies are outperforming airline Web sites in terms of customer experience, and that is impacting their booking success, according to a recent study by Keynote Systems. The Keynote Customer… Continue Reading
Hyatt Gold Passport has recently overhauled its Web presence, providing a simplified login process and new back-end technology in an attempt to personalize online account management. For example, once… Continue Reading
Spanair has installed an online Web check-in service at http://www.spanair.com. Online check-in opens 23 hours prior to scheduled flight departure time, and is available up to 45 minutes prior to departure… Continue Reading