Author Archives for "Randy Petersen".
Frontier Airlines has launched an entirely re-designed Web site after a year-long effort to improve what many saw as a weak link in the carrier’s overall presence. The previous site allowed customers… Continue Reading
Randy takes out the calculator to try and understand possible award chart changes in hotel programs. Then there's Aeroplan's special Freddie Award, and what's with all the hotel ads from frequent flyer… Continue Reading
Headed to Philly this summer? Amtrak Guest Rewards members can use a ticket stub to take a child on an unforgettable adventure to 1776 — for free. See “The Lights of Liberty Show” and… Continue Reading
What’s a digEplayer? A digEplayer is a convenient handheld device which uses video-on-demand technology to deliver a spectrum of in-flight entertainment choices. In layman’s terms, that means… Continue Reading
Have you noticed that at the same time the price of running your car has increased, so has the cost of parking it? Oh, the irony. But it’s true — airport parking can be a real wallet-buster,… Continue Reading
There are plenty of perks that come along with Priority Club membership. The promotions and award options alone are impressive (as is the shiny new Freddie Award Priority Club just took home for Program… Continue Reading
Flying Blue Woes As a multimillion-mile Flying Blue balance holder, I have a great interest in the program being both customer-friendly and generous, yet also viable and sustainable. There has been a… Continue Reading