We never cease to be amazed at the creative ways mileage junkies fuel their habit. From the Washington Post comes this gem: “After her father’s death, Leesa Weiss was in a Rockville funeral… Continue Reading

Aeroplan has expanded the choices of its members by making new rewards available through a series of new and flexible reward cards. The cards enable members to use Aeroplan miles toward rewards in five… Continue Reading

People and processes, not peanuts and pillows, make a difference when it comes to satisfying airline passengers, according to the JD Power and Associates 2006 North America Airline Satisfaction Study… Continue Reading

American Express is the company wealthy consumers rated as the best in terms of Customer Information and Customer Loyalty best practices, according to the “Enhancing the Customer Experience of the… Continue Reading

Canada’s Aeroplan and Sun Life Financial have reached a multi-year agreement that lets Aeroplan members to earn miles through a variety of marketing initiatives that the companies will be establishing… Continue Reading

CNN has reported that a German court recently ruled that miles earned for business travel belong to the employer, not the employee. A German executive who had earned miles on work-related Lufthansa flights… Continue Reading

US Airways is considering eliminating 10 seats in the first-class sections on its transcontinental flights, which would make premium seating harder to get through frequent flyer upgrades, according to… Continue Reading

Delta SkyMiles members can earn up to 15,000 miles for education loans that cover most education-related expenses — tuition, books, computer, room and board, etc. — with education financing… Continue Reading

Quebec Resorts and Country Inns has launched a new frequent guest program, called Privilege. The program allows members to earn points for dining, accommodations and resort packages. Members can redeem… Continue Reading

The choice of airport is more important as far as business travelers are concerned than the choice of airline, according to research by SAS. The Scandinavian carrier surveyed 500 members of its EuroBonus… Continue Reading