Author Archives for "Randy Petersen".
J.D. Power has ranked Microtel Inn & Suites by Wyndham as the highest in guest satisfaction among economy/budget hotels in the 2014 North America Hotel Guest Satisfaction Index Study. Seven factors… Continue Reading
Hilton HHonors has teamed up with ScoreBig so that HHonors members can earn points when purchasing sports, concert and theater tickets through ScoreBig.com. Your first purchase will net you 2,000 HHonors… Continue Reading
As the integration of Southwest Rapid Rewards and AirTran A+ Rewards progresses, here are some reminders. As of Nov. 2, 2014, Rapid Rewards will be the loyalty program of the combined airline. Sept. 30,… Continue Reading
The Milepoint Kiva Lending Team recently passed the $8,000,000 mark in micro loans to help alleviate poverty. As of this writing, there are 2,512 team members who have loaned $8,140,300 through 145,355… Continue Reading
You check into your Marriott hotel, unpack a few items, check out the room and on your way to get some ice, you get a message on your phone about a special offer at the hotel’s spa. With the introduction… Continue Reading
Kimpton Hotels recently relaunched its loyalty program and InTouch has a new name, Kimpton Karma. Previous InTouch members will find their account has been automatically transferred and any existing stay… Continue Reading
www.kimptonhotels.com/karma-rewards/overview Rating (out of five stars): 4 stars Kimpton Hotels recently overhauled their loyalty program as well as their website. The Karma Rewards home page features… Continue Reading
Question: American took away 2,000,000 miles from my daughter’s and my accounts alleging we were going to sell our miles. Their actual “rules” state, “… if sold, bartered… Continue Reading
Saying "I do" to a miles-and-points earning strategy Continue Reading
“… the programs, with their rich customer data, have become a currency of their own …” – Victoria Bryan, Reuters Continue Reading