You feel you've been wronged by an airline, and now you're ready to take your case to the highest court in the land. Big mistake. Joe reveals the road to frequent flyer justice is paved with small-claims… Continue Reading

Joe takes a break this month from chastising the executives of the Big Six and redirects his counsel towards you, the traveler. So sit down, shut up, and read -- it's your safety he's concerned about,… Continue Reading

Joe meets up with five people from his other lives and it wasn't from Match.com (he's happily married). In these busy days of total interaction via the Internet, Joe philosphizes about lives on the road… Continue Reading

It's all about value. Joe gives you his take on some of the best and worst ways to spend your hard-earned miles and points. Continue Reading

Joe takes us back in history -- to the Revolutionary War, to be exact -- and hums a few bars from the hit single: The World Turned Upside Down. Continue Reading

Mind reader or preemptive gadfly? Joe has some answers for the industry's big questions ... without even being asked. Continue Reading

High-fare passengers beware! The recent trend of "rewarding" you with "better" service may not be all it seems. In fact, you may end up paying more for the service you already get, while those in the… Continue Reading

Joe must be getting soft as he matures. This month, he's got nothing but good things to say about an airline business travelers should get to know -- Finnair. Continue Reading

Despite Randy's opinion to the contrary, Joe thinks it's high time members burned their miles. Take a look at his reasons, and decide for yourself. Continue Reading

Joe gets out the magnifying glass on a barely noticed ruling on the state of airline competition issued by the federal appeals court in Denver. He tells us we'd better start thinking about how to come… Continue Reading