Not everyone who wants Internet access at 30,000 feet is looking for the latest video games. Most folks just want to be able to access their email accounts. Enter JetConnect, the next best thing to actually… Continue Reading
Latest Articles
View from the Wing
The Blog. No, it’s not the resurrection of a goopy creature from 50’s horror flicks. “Blog” is short for “Web log,” an increasingly popular means of getting your news… Continue Reading
Continental Joins the E-Check-In Crowd
Continental Airlines announced that it has implemented Web check-in for eTicketed customers traveling throughout the United States. The new service offers customers who are traveling without luggage the… Continue Reading
South African Opens New U.S. Web Site
South African Airways has launched its official U.S. Web site, http://www.flysaa.com. The new site allows flight booking, hotel and car reservations, and travel advisories. Voyager members can view online… Continue Reading
Alaska Cuts E-Bonuses
Adieu, Web bonuses. It’s been fun. Effective April 1, some Alaska Mileage Plan bonuses for online purchases and online check-in are changing. Online purchases, which used to net 5,000 miles for… Continue Reading
The Militancy of Miles
Show me the miles ... or else? Members are increasingly demanding of their programs. Some even engage in "guerilla" tactics to get what they want. We take a look at this growing trend, and ask why. Continue Reading
Brancatelli
Simplify, simplify, simplify. Joe thinks the Big Six are a study in needless complexity, while Southwest, AirTran and JetBlue are thriving because they're so darn easy to figure out. Continue Reading