United Lawsuit

United Lawsuit

United Airlines is suing the person behind the parody website, untied.com. The format of the site looks similar to the United Airlines layout at united.com but a popup window appears to notify visitors that the site is not a website of United Airlines and “exists only because of the airline’s outright hostility toward its passengers and many of its employees.” The site has been around since 1997 and has been receiving around 40,000 unique visitors per day since the spring of 2012. Visitors can submit complaints in several categories, including MileagePlus. You can also access the database of complaints entered by passengers.

United is suing the site’s owner, Jeremy Cooperstock, in the Federal Court of Canada and the Superior Court of Quebec. They assert that the website is in violation of United’s copyright and trademarks and that it unlawfully discloses contact information for senior United management personnel.

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