Quotes of the Month – July, 22 2008

Quotes of the Month – July, 22 2008

Christopher Elliot of msnbc.com:
“Elites can be demanding customers, but hell hath no fury like a card-carrying frequent flyer bumped down to steerage class.”
Ravindra Bhagwanani of frequent flyer consultancy firm Global Flight speaking to London’s Times Online Business Travel of US Airways’ decision to ax the elite flight bonus: “Scrapping the elite bonus is a sacred cow no other U.S. carrier would ever have dared to think about.”

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