All Delta SkyMiles Medallion members, no matter what method they use to book their reservations, can now take advantage of one of a benefit that was formerly only available when booking on delta.com. Medallion members who make an eligible reservation over the phone, at the airport, or with a travel agent will receive automatic upgrades, which are available on most published coach fares on Delta and certain Delta-designated codeshare flights in North America, and within or between the United States (excluding Hawaii) and Bermuda, Canada, Central and South America (except cities served with BusinessElite), the Caribbean, and Mexico.

The frustration is over.