American Airlines and LanChile have become the second pair of oneworld carriers to introduce interline electronic ticketing — with the alliance aiming to extend the practice throughout all eight of its members by the end of 2004.
Use of electronic ticketing is increasing rapidly across the airline industry, and customer acceptance continues to rise. E-tickets are used by nearly 89 percent of American Airlines passengers and more than 60 percent of LanChile’s. American offers interline e-ticketing with more U.S. domestic airlines than any other carrier.
All types of travel on American’s domestic network are eligible for e-ticketing, including award bookings in the AAdvantage program.
Interline e-ticketing enables customers with electronic tickets to more simply rebook from a flight on one airline to a service operated by another carrier, if the need arises.
A year ago, oneworld members American and Finnair were the world’s first airlines based on separate continents to introduce interline e-ticketing. Interline e-ticketing will be extended, on a phased basis, by year’s-end of 2004 across all other oneworld airlines — British Airways, Qantas, Iberia, Cathay Pacific and Aer Lingus.