!United MileagePlus Glossary

May 10, 2012
!United MileagePlus Glossary
  • This page contains a list (not exhaustive) of common acronyms and other terms a visitor may find used through the UA forum here at MilePoint.


    Common UA/MileagePlus Acronyms and Terms(top)


    UA - United Airlines

    UX - United Express

    sCO/sUA - Subsidiary CO/Subsidiary UA; used to signify specific company operations prior to full merger integration.

    RDM - Redeemable Mile; miles used for awards and upgrades

    PQM - Premier Qualification Mile; miles earned towards elite status tiers.

    SDC - Same Day Change; ability to make a confirmed change to another flight within 24 hours of the originally booked flight, provided there is space available in the same fare bucket.

    TODs - "Tens of Dollars" upgrades; refers to inexpensive paid upgrades offered to passengers at the kiosk before all elite passengers have been upgraded and there are still First Class seats available.

    E+ or E- - Economy Plus or regular Economy

    GTEM - Go the Extra Mile; employee appreciation cards.

    Mainline - the route in question is serviced by an non-express carrier and aircraft.

    Battlefield Upgrade - An upgrade which occurs either at the gate or once on board the aircraft.

    JungleJet/Kenjet/Barbiejet - Refers to the ERJ-135, ERJ-145, and CRJ-200/700 aircraft operated by United Express carriers.

    MP - MileagePlus; United's loyalty program.

    Premier Silver - Bottom-tier elite status earned by flying 25,000 miles or 30 segments on United or Star Alliance partners.

    Premier Gold - Low-mid tier elite status earned by flying 50,000 miles or 60 segments on United or Star Alliance partners.

    Premier Platinum - High-mid tier elite status earned by flying 75,000 miles or 90 segments on United or Star Alliance partners.

    Premier 1K - Top-tier elite status earned by flying 100,000 miles or 120 segments on United or Star Alliance partners

    GS - Global Services; an invitation-only elite level given to high-yield passengers.

    Region 1 - United States, Hawaii, Alaska, Canada, Central America and the Caribbean

    Region 2 - Everywhere else

    RPU - Regional Premier Upgrade; used to upgrade one class of service any United or United Express flight within Region 1.

    GPU - Global Premier Upgrade; simliar to RPUs, GPUs are redeemable for an upgrade one class of service on any United or United Express operated flight anywhere in the world. For international travel they can only be used on a fare class of W or higher.

    CPU - Complementary Premier Upgrades; automatic upgrades given to elite passengers on flights not marketed as containing a BusinessFirst/GlobalFirst cabin.

    UClub/UC - United Club

    BF - BusinessFirst

    GF - GlobalFirst

    General Acronyms and Terms(top)


    TATL - Trans-Atlantic flight segment.

    TPAC - Trans-Pacific flight segment.

    COC - Contract of Carriage; legal terms that govern the service the airline is required to provide.

    CoS - Class of Service; not to be confused with Customer of Size.

    BIS - Butt-In-Seat Miles; miles flown on an airplane versus those acquired from other sources (credit cards, bonuses, etc).

    DYKWIA - Do You Know Who I Am; A term describing the attitude used by an elite status member who does not receive treatment or benefits they feel entitled to.

    ORC - Original Routing Credit

    IRROPS - Irregular Operations; weather, mechanical, or crew issues causing service disruptions.

    VDB - Voluntary Denied Boarding

    IDB - Involuntary Denied Boarding

    Op-Up - Operational Upgrade; upgrade where no instruments are used and the upgrade occurs because for space/operational needs as determined by the airline.

    *A, *G, *S - Star Alliance, Gold, Silver

    DEQM - Double Elite Qualifying Miles (promotion)

    OLCI - Online Check-In

    UM - Unaccompanied Minor

    FAM - Federal Air Marshal

    PNR - Passenger Name Record; commonly known as the six-character alphanumeric reservation number.

    NRSA- Non-revenue space available; a booking type given to employees and/or family members who fly for (nearly) free as part of their employment compensation.

    Gate Lice - When swarms of passengers crowd the boarding area before it is their time to board creating congestion.

    Deprecated/Legacy Acronyms and Terms(top)



    CO - Continental Airlines

    COEx - Continental Express

    3P - Premier Associate; an elite status gifted to another MileagePlus member.

    2P - Premier; bottom tier elite status earned by flying 25,000 miles or 30 segments on United or Star Alliance partners.

    1P - Premier Executive; mid-tier elite status earned by flying 50,000 miles or 60 segments on United or Star Alliance partners.

    CR-1 - Confirmed Regional Upgrade; CR-1s are usable to upgrade one class of service any
    United or United Express flight within Region 1.

    SWU - System-Wide Upgrade; Similar to CR-1s, SWUs are redeemable for an upgrade one class of service on any United or United Express operated flight. They are usable for both domestic and international travel, however, they require a 'W' fare class or above to be usable on international flights.

    UDU - Unlimited Domestic Upgrades; automatic upgrades on domestic flights given to elite members.

    e500 - Electronic 500 Stickers; a system used for domestic upgrades before UDU.

    .bomb - United's often buggy website.

    RCC - Red Carpet Club

    OP - One Pass; CO's frequent flyer program that still exists but will be combined at some point (most likely for program year 2012) to form the new program

    Silver - Silver; bottom tier elite status earned by flying 25,000 elite qualifying miles or 30 points on CO-UA or Star Alliance partners.

    Gold - Gold; mid-tier elite status earned by flying 50,000 elite qualifying miles or 60 segments on CO-UA or Star Alliance partners.

    Platinum - Platinum; top-tier elite status (based on flying without consideration of dollars spent); earned by flying 75,000 elite qualification miles or 120 points on CO-UA or Star Alliance partners.

    EUA - Elite Upgrade Automation; complimentary, space available upgrades given to OnePass Elite members based on elite status (but not an "instant upgrade fare" like an "M" for Platinum elites or a "battlefield" as described below)

    PC - President's Club; the club lounge for CO.

    EasyPass/sleezy-pass - Rewards booked at the EasyPass rate (typically two or more times that of the corresponding standard reward).

    EQP - Elite Qualifying Point (equivalent to EQS)

    Hublet, The - Cleveland Hopkins International Airport. Cleveland is known to be the smallest of the three domestic hubs behind IAH and EWR. The term "hublet" has been in popular use on FT since Do IV, when it was used in jest to describe CLE by CO's EWR station manager during a panel discussion.

    Nonepass - Slang term for OnePass referring to the difficulty in redeeming awards

    OPSC - OnePass Service Center

    Standard Reward - A OnePass reward booked at the Standard Level.