Z-Ocean Hotel Crowne Plaza South Beach Miami - What is your Priority Club status? Platinum - Ambassador - Were you happy with the hotel/stay? Yes very much so. - Which room did you book and which upgrade did you receive? Booked on Priority Club points, standard suite was only choice, upon check in was upgraded to a Full corner suite with Side ocean view and pool view. (Inquired about roof top Jacuzzi suite and told none were available, busy week due to South beach food and wine festival) - How are the rooms? Full king bed with lots of pillows (6), sitting area, very nice furnishing, 2 lcd 32” TV’s, Bose sound system including speakers in Bath\changing area. Sofa opens to sleeper, full closet Minibar area with Sink, fridge, espresso maker, etc… All furnishing look new and high class, sliding glass door to large balcony with two lounge chairs, dining table and chairs. Super large shower 6 shower heads/jets sitting bench, porthole window with ocean view. - How is the exec. lounge? No lounge. - What was good and what was bad? -Good- Greeted at front of hotel, valet took car, bellman secured luggage and delivered to room. Front desk check in was very quick (3 people working desk), thoroughly explained that as a PC platinum member I was being upgraded to a larger suite with a view, was getting free internet access, and that the resort fee of $21 per day would be covered by Priority Club and would be no charge to me (reading previous reviews here I was surprised, and was expecting to pay this fee). Room had floor to ceiling glass on two sides. Slider to patio, room was very quiet due to be end corner unit. Shower was awesome, very large and as mentioned 2 shower heads and 4 wall spray jets. First night during dinner turndown service left very nice box of chocolates, with personalized welcome letter which mentioned “as an IHG ambassador we welcome you’re choosing to stay with us”. Turn down also changed out towels, laid out slippers and robes. The AC unit was very quiet. Morning newspaper each day, and twice daily maid service with turndown and chocolates each night of our four night stay. Hotel had security patrols throughout day and Key card was needed to access the elevator and you can only access your floor. On check out day when I called to get car from valet, they offered and sent bellman to get our bags. Copy of hotel bill was left under door in the morning of checkout, all charges were as explained including free resort fee’s and free internet. I really have no complaint what so ever our stay was pretty much flawless. We did eat at the restaurant, and had cocktails in the open air lounge area both were very good. We did not use the fitness center which only had limited treadmills and bikes. The pool area and bar was nice, the staff were helpful in fixing up chairs and laying out towels. The beach is a short five minute walk out the back of the hotel and across the street, where you give you room number and the attendant sets up your chairs, pads, umbrellas, and give you towels. (The attendant is from a private company, I assume they get some portion of the $21.00 resort fee for putting out chairs and towels) -Bad- Floor to ceiling windows let in light thru curtains early morning, end unit was a long walk from elevator (neither of which is a real complaint) You would never know this was a crowne plaza except for the Priority Club sign on the front desk, no mention anywhere else in the hotel. - Value for $ or Priority Club Points? Would you return? Normal price was over $400 per night for the days I stayed so 25K points for a $400 room seemed like a great value to me. Would I pay $400 cash to stay here? Maybe the rooms were very nice, location was awesome, staff was very friendly and helpful, and when checking other area hotels price seemed to be inline. Click here to view hotel stay pictures!