Got this from Hyatt from our night at the Montreal Hyatt during Star mega do 3. This is after sending proof of the stay, considering that Hyatt were sponsors this should be so difficult. Hello again and thank you for your return message. > > Please allow me to apologize for any inconvenience. The hotel > information in our system shows the stay as ineligible. > > If this information is incorrect, please mail or email a copy of your > hotel bill to our office at:blah blah blah. Did anybody else have this experience with the Montreal Hyatt.