Thought I open up a thread on Hyatt's who have been underwhelming to say the least while staying with them. My list from our experiences: Hyatt Regency Baltimore, had paid confirmation they accused us of not paying, charged twice! Got refund after manager intervened and employee at front desk screamed at us. This was a long time ago. Andaz Liverpool Street London, tiny boxy rooms, non-luxurious feel, charges to credit cards which weren't our fault and a bill for drinks we didn't consume. Hyatt Regency Warsaw, reprimand for taking photos in their lobby during our stay, they told us we couldn't do it because the place is " copyrighted "...... Anyone else who had bad experiences with Hyatt, or all Hyatt's are great and deliver a 100% satisfaction?