In our egalitarian nation, people value being treated fairly. This also extends to Europe and much of the world. The WSJ properly calls the changes to the United Mileage Plus as penalizing the average flyer. It has interesting information on possible increased reward redemptions. Please note this article requires a WSJ subscription. http://online.wsj.com/articles/unit...-award-miles-based-on-ticket-price-1402368061 "It declined to say whether changes in redemption levels are in store in the future." This means United once again copy and paste Delta's 5 tiered award redemptions quickly after it is announced and placed online. These are the future changes that penalize the customer, and they will not like them.