Woes at the LHR FIrst-Class Lounge?

Discussion in 'British Airways | Executive Club' started by kansaskeith, Sep 19, 2012.  |  Print Topic

  1. kansaskeith

    kansaskeith Gold Member

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  2. viguera
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    viguera Gold Member

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    Indeed... I know if it affected me personally on a trip I probably would make a fuss of it, even more so if I was revenue rather than award flying, but with that said the comment from superchris does kind of make you think:

    :)
     
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  3. EZEIZA
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    EZEIZA Silver Member

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    Indeed....I take these posts with a pinch of salt.

    They're usually posted by people with boring life's.
     
  4. Stephan

    Stephan Silver Member

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    To be sure these types of posts on MP or FT or in print are all are "first world" problems (if one can still say that in polite company). However, it speaks to a lowered standard in general at BA lounges and other lounges as well.
     
  5. The Saint
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    The Saint Silver Member

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    It would do, if it were not a supply chain blip. But it was, so it doesn't.
     
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  6. Stephan

    Stephan Silver Member

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    I would disagree. Where do you come up with "supply chain blip"? What is that supposed to infer? You have inside knowledge then I guess? Would you not agree that BA is ultimately responsible for the service and amenities provided in its lounges? So it reflects badly on them, even if it is sub-contractor problem. Period.
     
  7. The Saint
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    The Saint Silver Member

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    Yes, I have some inside knowledge. And it was what it was, a temporary issue.

    Your mistake was taking a single incident and then suggesting it indicated a lowering of standards in BA Lounges in general. You were wrong. But that's the risk of making extravagant statements on a single datapoint.
     
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  8. Stephan

    Stephan Silver Member

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    Obviously, you are privy to more information than I. However, service quality is a rather subjective assessment. To each their own.
     
  9. ukgooner
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    ukgooner Silver Member

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    It was an embarrassing supply chain problem for the airline. Bit there was still Champagne - i mean genuine French product - just not the usual standard.

    BA generally serve good champagne in the lounges - generally these days at LHR the same as they serve in the cabin (Grand Siecle), plus a Rose (Bolly for the last few months). From what I've seen, others kepp the good stuff only for the flight and keep something like Lanson or Moet in the F lounge - or sometimes even a local sparking wine.

    Anyway back to normal now.
     

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